USA Tel: (201) 880-0366 | info@britcycle.com | Fax (902) 542-7479 | Canadian Tel: (902) 542-7478
Helping keep British Motorcycles on the road for over 30 years - established 1977

Before you E-mail:

Due to the high volume of correspondence we have been receiving this season, we regret that we are currently finding it impossible to reply to emailed, faxed, and mailed in queries in any sort of timely manner. We are extremely busy getting out parts orders, so for the present, unless you are in no hurry at all, we recommend phoning Monday through Thursdays until 10 PM Eastern Time, or Fridays until 5 PM Eastern Time for best service, instead of writing.

If you can’t reach a salesperson, please leave a detailed message on our answering machine and we will get back to you. We try to return all calls by the end of the next working day, if at all possible.

If all you need is a catalogue, please let us know your full name, address, telephone number(s), and the serial number of your motorcycle. (The serial number, which is found on the left hand side of the bike just below the cylinder barrel stamped into the cases, will indicate the model and model year.) This will allow us to assign you a customer number. You can download our catalogue from the site below, or we can include a printed copy with any parts order free of charge upon request.
http://www.britcycle.com/Download/download.htm

If you require parts, and can supply factory parts numbers, descriptions, and quantities, we can confirm exact price and availability over the phone and expedite your order immediately. If not, we can supply you with a detailed factory partsbook for the exact motorcycle you are working on, along with our catalogue, so you can estimate pricing on your requirements before placing your order.

If you have been waiting to have correspondence answered, we hope you will accept our apologies, and our promise that we will get to you as soon as we are able. Phoned in orders, of course, are processed immediately.

Thanks,
Mark, and the BCS staff
April 17, 2002